FBI Investigating Broker “Data Breach,” 85,000 Carriers Could Be At Risk

Cincinnati, OH – Data from as many as 85,000 carriers could have been exposed to hackers, according to Ohio-based Total Quality Logistics (TQL).

The mega broker says that the breach of its IT systems was confirmed on Sunday, February 23, 2020.

The “phishing” attack compromised the security of TQL’s online portals for carriers.

“We know the hackers gained access to information in some of our carrier accounts, including, in many instances, tax ID numbers and bank account numbers,” a message on the company website states. “Our IT security teams identified the issue quickly and countered immediately to secure all online information.”


Specifically, the hackers, in many instances, gained access to information such as tax ID numbers and bank account numbers, TQL acknowledged.

The company said it took “immediate steps to close security gaps” in its systems, as well as hired a third-party cyber security firm for additional forensics and testing to confirm the adequacy of our cyber security protocols.

Further, TQL indicated it is working with the Federal Bureau of Investigations (FBI) along with its own internal fraud and theft prevention teams to investigate the matter.

“We’re confident any access the hackers had to TQL’s systems has since been blocked,” the company said.


There have been less than 20 carriers identified where ACH payment theft may have occurred.

TQL said it swiftly contacted those carriers and their accounts will be updated to reflect any unpaid invoices.

TQL is urging all carriers put at risk to contact their bank or financial institution connected to their TQL account and notify them of the breach.

Additionally, TQL is recommending carriers place a fraud alert on their credit file as well as to place a free credit freeze on their credit file.

For more information on the breach or to contact TQL, click HERE.



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